Game Panel Patches Underway on 4 Jun 2026 00:19:34 (UTC-05:00)
Resolved on 4 Jun 2026 00:30:17 (UTC-05:00)
The patch has been applied and verified as working. No issues seem to have come about, and Blueprint is working as it should. All custom extensions are loaded once more.
The patch has been applied and verified as working. No issues seem to have come about, and Blueprint is working as it should. All custom extensions are loaded once more.
Identified on 4 Jun 2026 00:19:34 (UTC-05:00)
Due to some modifications on our part, our modification framework, Blueprint, is not loaded on our side correctly, and thinks it is only partially installed. We will be attempting an upgrade to fix this as last-minute maintenance, to get some features back and working that we customized.
Due to some modifications on our part, our modification framework, Blueprint, is not loaded on our side correctly, and thinks it is only partially installed. We will be attempting an upgrade to fix this as last-minute maintenance, to get some features back and working that we customized.
Emergency Wings Maintenance on 30 May 2026 01:24:52 (UTC-05:00)
Completed on 30 May 2026 01:53:24 (UTC-05:00)
We also identified and fixed an issue causing consoles to infinitely load while other functions were intact. The issue was quickly identified and fixed. The root cause was Pterodactyl assuming the {server} route would automatically resolve into a Server model. This was correct, in previous Laravel versions, but our Laravel version no longer exhibits this behavior, meaning recent rate limit changes will break on a Laravel version mismatch. The fix was quite simple and has been deployed to Production.
We also identified and fixed an issue causing consoles to infinitely load while other functions were intact. The issue was quickly identified and fixed. The root cause was Pterodactyl assuming the {server} route would automatically resolve into a Server model. This was correct, in previous Laravel versions, but our Laravel version no longer exhibits this behavior, meaning recent rate limit changes will break on a Laravel version mismatch. The fix was quite simple and has been deployed to Production.
Monitoring on 30 May 2026 01:36:23 (UTC-05:00)
We are monitoring all the nodes and ensuring they are up to date, secure, and stable. We are also making sure all servers on the nodes are working properly.
We are monitoring all the nodes and ensuring they are up to date, secure, and stable. We are also making sure all servers on the nodes are working properly.
In progress on 30 May 2026 01:24:52 (UTC-05:00)
Wings has an undisclosed vulnerability that has the developers in quite a rush to have everyone patch their software fast.
We will be updating to Wings 1.12.3 to address security concerns. Your servers may or may not restart. Please do not be concerned if they do, as restarts are part of our general maintenance schedule.
Wings has an undisclosed vulnerability that has the developers in quite a rush to have everyone patch their software fast.
We will be updating to Wings 1.12.3 to address security concerns. Your servers may or may not restart. Please do not be concerned if they do, as restarts are part of our general maintenance schedule.
Planned Software Update on 29 May 2026 00:48:55 (UTC-05:00)
Completed on 29 May 2026 02:00:34 (UTC-05:00)
Both updates went smoothly and took under 10 minutes total. Wings is going to be upgraded in the future, but only during planned maintenance periods, unless an immediate security patch is needed.
Both updates went smoothly and took under 10 minutes total. Wings is going to be upgraded in the future, but only during planned maintenance periods, unless an immediate security patch is needed.
Update on 29 May 2026 01:56:30 (UTC-05:00)
Now updating the game panel...
Now updating the game panel...
Update on 29 May 2026 01:49:22 (UTC-05:00)
Now updating Billing...
Now updating Billing...
Scheduled on 29 May 2026 00:48:55 (UTC-05:00)
We are planning to update our billing and software tonight. Please be aware this is routine maintenance and done outside of peak hours, to ensure that the least amount of customers are affected. No servers will be stopped or perform worse because of this, only access to manage the servers will be unavailable for some minutes.
We are planning to update our billing and software tonight. Please be aware this is routine maintenance and done outside of peak hours, to ensure that the least amount of customers are affected. No servers will be stopped or perform worse because of this, only access to manage the servers will be unavailable for some minutes.
Issues on US-2 on 11 Oct 2025 15:00:54 (UTC-05:00)
Resolved on 1 May 2026 09:46:56 (UTC-05:00)
It has come to our attention that this incident was never properly marked as resolved. We have discontinued US-2, entirely.
It has come to our attention that this incident was never properly marked as resolved. We have discontinued US-2, entirely.
Identified on 13 Oct 2025 09:48:32 (UTC-05:00)
The issue affecting US-2 has been identified as faulty memory. RAM swap is to be scheduled and will be executed within the week.
The issue affecting US-2 has been identified as faulty memory. RAM swap is to be scheduled and will be executed within the week.
Investigating on 11 Oct 2025 15:00:54 (UTC-05:00)
Us-2 is currently crashing due to hardware issues, we are currently investigating it.
Us-2 is currently crashing due to hardware issues, we are currently investigating it.
Last Minute Patches Affecting Nodes on 30 Apr 2026 12:05:02 (UTC-05:00)
Resolved
To patch CVE-2026-31431, "Copy Fail," some emergency maintenance was done to ensure all packages were up to date and that the OS was also on the latest version. This does drop DE-1 below 100% uptime, but this is not a hardware failure. It is simply just not pre-planned due to the risk from delaying it. Only the two indicated nodes restarted; Fafnir maintained its uptime.
To patch CVE-2026-31431, "Copy Fail," some emergency maintenance was done to ensure all packages were up to date and that the OS was also on the latest version. This does drop DE-1 below 100% uptime, but this is not a hardware failure. It is simply just not pre-planned due to the risk from delaying it. Only the two indicated nodes restarted; Fafnir maintained its uptime.
Game and billing panels down on 28 Nov 2025 14:46:04 (UTC-05:00)
Resolved on 28 Nov 2025 16:06:55 (UTC-05:00)
Migrations done. Panels back up.
Migrations done. Panels back up.
In progress on 28 Nov 2025 14:46:04 (UTC-05:00)
We are doing maintenance on both the game and billing panels, the downtime shouldn't last more than an hour, but updates will be given on the discord.
https://discord.gg/3cAw9zNkEr
We are doing maintenance on both the game and billing panels, the downtime shouldn't last more than an hour, but updates will be given on the discord.
https://discord.gg/3cAw9zNkEr
US-3 Down on 28 Sep 2025 23:55:46 (UTC-05:00)
Resolved on 29 Sep 2025 00:20:19 (UTC-05:00)
US-3 in Chicago is now back up and running.
US-3 in Chicago is now back up and running.
Investigating on 28 Sep 2025 23:55:46 (UTC-05:00)
US-3 in Chicago is unresponsive.
US-3 in Chicago is unresponsive.
Scheduled restart happened at 2:45PM CDT (26-09-2025) on 26 Sep 2025 14:58:09 (UTC-05:00)
Resolved